Change management

Our change management consultants serve as expert advisors to clients mainly during transformation projects that bring about major changes at an organization.

Montreal, Full-time

* Le genre masculin est utilisé sans aucune discrimination et dans le seul but d’alléger le présent texte.

The consultant’s professional challenges

Our change management consultants serve as expert advisors to clients mainly during transformation projects that bring about major changes at an organization. Depending on the project, you will:

 

  • Get stakeholders on board with the change management process.
  • Analyze the human and organizational impacts of the change.
  • Find potential issues.
  • Define and implement the change management strategy and develop a plan that is adapted to the needs of all stakeholders.
  • Develop and track change-management performance indicators throughout the project.
  • Coordinate all change management activities while ensuring they are consistent and aligned with the set strategy and the business sector.
  • Recommend the best change-management approaches and solutions.

You will conduct these activities as per recognized change-management methodology standards. Consultants are expected to work closely with the project management team and training teams to ensure that everyone is working cohesively toward a common goal. To perform these activities, consultants may need to provide the following deliverables, depending on the client’s needs:

 

  • Preliminary diagnostic
  • Impact analysis
  • Stakeholder analysis and support
  • Change management strategy
  • Change management plan
  • Pre-deployment activities
  • Post-deployment follow-up activities

Required skills and expertise

Education

Undergraduate or graduate degree related to change management.

Expériences

Essential

Experience with IT implementation projects (preferably with ERP)

Essential

Five or more years of consulting and change management experience with large companies

Asset

Experience as a manager

Asset

Project Management Professional (PMP) Certification

Asset

PROSCI Change Management Certification

Hard-skills

Essential

Comfort with Microsoft Office tools

Essential

Application of change-management methodology principles

Essential

Excellent ability to write and speak English and French

Essential

Ability to manage your work and meet deadlines for the design of deliverables

Essential

Ability to adapt quickly to new work environments

Essential

Ability to quickly develop a relationship of trust with clients

Important

Ability to predict internal political issues

Soft skills
  • Be a team player
  • Show creativity
  • Be open-minded and humble
  • Be able to give and receive constructive feedback
  • Show a concern for quality and compliance with established standards
  • Demonstrate self-discipline and a sense of responsibility
  • Have flexibility and versatility
  • Show an ability for leadership

As a consulting firm, our client work is why we’re here. Our business philosophy and our trust in you will give you the confidence and independence to effectively do your work. Transparent communication using project tracking tools will be a key part of your daily duties. You must stay on top of budgets, risks, issues, and deadlines for various deliverables.

Given the nature of corporate consulting work, the ability to adapt quickly and build client trust are two key elements to keep projects well in hand.

Our clients appreciate that our consultants regularly travel to their offices in the Greater Montréal area (Island of Montréal, South Shore or North Shore). Our consultants must therefore be able to travel within this territory. We expect you to be able to travel by car, as some clients are not easily accessible by public transit.

In addition to working on client projects, our consultants may also join one of our internal committees to have a say in our organization’s development.

To help us provide a quality service, you will also get support and encouragement to update your skills according to best practices in change management.

Want to join our team? Send us a message!

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