Whether in the context of a small or large scale transformation, support begins as early as the project planning stage. Working with your existing team, we identify the stakeholders and analyze the impacts in order to propose simple, concrete and flexible solutions that meet your needs. These solutions are designed to help people better integrate change. They also facilitate the attainment of targeted objectives and anticipated benefits. Once the action plan and the change is in place, we continue our interventions until employees have fully adopted the transformation.
Among the solutions proposed in the change management action plan, training often plays a major role. Newness means acquiring new knowledge or skills.
As specialists in andragogy, we work closely with your subject matter experts to target the learnings that will have added value in the daily lives of your employees, then we make sure to propose the pedagogical formulas that are best adapted to the reality of the organization. We also aim to stimulate employees to become autonomous through concrete practical applications and by empowering them to use the performance support material offered.
The paths offer content in "just enough" format, delivered "just in time", in order to put in place the necessary conditions for successful learning transfer.
No matter how well prepared and trained employees are, the work doesn't stop there, because not everything can be planned or dealt with in training. Many issues, such as cases not dealt with in training, the need to refresh one's memory, the need for support for complex tasks, the need for security and the importance of standardizing results, can arise in your organization.
Fortunately, performance support is there to aid your transition, from day one of the transformation, to provide employees with all the tools they will need to do their jobs well once the change is implemented.
Performance support helps facilitate, standardize and increase the quality of employees' work.
Whether it's for a cultural change, to facilitate the assimilation of your internal policies, the integration of your mission, the understanding of your business processes or any other internal problems, gamification could be the ideal solution.