We ensure that upon completing the training, employees have access to reference material that conforms to the best practices in regards to structure and written content. Depending on the needs and the context of use, this material can be available online, in print or a media format.
Collaboration and communication tools
In addition to reference material or performance support tools, the implementation or use of collaboration tools (forum, chat, etc.) and communication tools (newsletter, email, blog, etc.) can optimize employees’ work environment and help ensure their work is of the highest quality.
Performance support tools
When the task and context are appropriate, the most effective way to facilitate and standardize the work of employees is to put in place performance support tools. During the analysis phase, we can work with you to identify various relevant tools, such as electronic assistants, decision or diagnostic aids, templates, checklists, forms, etc.